Shipping Details
SHIPPING COST & DELIVERY TIME
Standard: FREE 5-15 Business Days (depending on location)
Express: 4-6 Business Days (depending on location)
HANDLING
All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Valuebly.com is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Valuebly.com will assist as much as possible to trace a missing parcel. Valuebly.com is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. Make sure you are home when your item is scheduled to be delivered.
TRACKING YOUR ORDER
Please click here f you would like to track your order.
SHIPPING INQUIRIES
Please direct any shipping related inquiries to info@valuebly.com and in the subject line write "my order status".
15 DAY MONEY-BACK GUARANTEE
Valuebly.com is proud to offer a 15 day money back guarantee if you are dissatisfied with one of our products, for more details on our guarantee please click here.
REFUNDS & RETURNS
Valuebly.com will offer a full refund on our items if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our items. If you wish to return your item, please email us at info@valuebly.com.
SHIPPING & DELIVERY
We are proud to offer shipping services that currently operate in USA, Canada, United Kingdom, and Australia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes, we ship internationally to all countries across the world.
How long does it take for an order to arrive?
This depends on the product ordered. When you complete your purchase, you will receive an email containing the shipping time frames to your property based off your country of origin. Please use this table as reference for Shipping to your Country. Please keep in mind, that processing can take 1-5 business days. In most instances we ship next business day.
Country |
Shipping Time-frames |
United States |
7-15 Business Days |
United Kingdom |
12-20 Business Days |
Australia & New Zealand |
12-20 Business Days |
Canada |
12-20 Business Days |
Western Europe |
10-30 Business Days |
Rest of the World |
10-30 Business Days |
Do you provide tracking information?
Yes, you will receive an email once your order is shipped that contains your tracking information. If you haven’t received tracking information within 5 days, please contact us. Please note not all countries are eligible currently for tracking, but we do our best with our suppliers to get this for your country.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
We offer free shipping on all consumer and professional orders of $50* or more!
Your order will be delivered to the address entered when placing your order on the site. Make sure you enter the correct address. if you have entered an incorrect address, please contact us help@valuebly.com.
Why is my tracking number not updating online?
Since we are working with an overseas fulfillment center please allow 4-7 days for your tracking number to be updated in their system once your shipping confirmation email is received.
Please be assured that once your tracking number is sent to you, your order has in fact shipped. Some tracking numbers may display that your order is not found or is still in Asia even when it is well on its way to you, this is because Asia is one of the largest International postal hubs and updating their tracking systems can take time.
How long does shipping take?
We source our inventory from the US, Europe, and Asia. In order to keep our inventory affordable, fresh, and up to date with the latest styles we have a centralized fulfillment center in Asia that all of our products ship from. Due to the overseas location of our fulfillment center, please allow for up to 1-3 weeks for shipping and up to 3-4 weeks if the order is international.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. Rest assured, any shipping delays will be communicated.
Lost Stolen or Undelivered Packages
PLEASE NOTE that we are NOT responsible for lost, stolen or undelivered packages. ALL LOST, STOLEN OR RETURNED packages are the responsibility of the buyer. In the rare event of a mail carrier failure, please contact your local carrier directly with any questions or concerns.
Orders with incorrect address information
Once your order has been submitted it can no longer be modified. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. Quick! Take a glance or two and double check your address is right. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information like credit card entries or addresses. Please review your order carefully before submitting your order!
Where do your products ship from?
We source our inventory from several locations within the US, Europe, and Asia. In order to keep our inventory affordable, fresh, and up to date with the latest styles we have a centralized fulfillment center in Asia that all of our products ship from.
What countries do you ship to?
Watch Outfitters ships to the United States, Canada, United Kingdom, Australia, Germany, France, Korea, Switzerland, Hungary, Italy, Luxembourg, Poland, Finland, Ireland, Belgium, Israel, and New Zealand!
Will there be duties/taxes on my package?
Due to the small stated value amounts entered by our fulfillment center it is not often that our customers receive duty/extra charges upon import. With that said every country reserves the right to charge tax on any imports, which is entirely out of our control.
In the rare event a charge occurs, customers are 100% responsible for all taxes, duties or tariffs if applied by your local customs. Note that, the taxes, duties, or tariffs are not part of the shipping charges. It is not charged by us nor your post office. It is charged by your countries customs department. For an exact costs of these fees you should see your local post office or customs office. We will not responsible for such expenses under any circumstances.
Backorders
Sometimes an item is so popular it gets snagged up before we know it! Don't worry we promise to get it to you as soon as possible! We know the anticipation of your new items arriving is exciting and we so much appreciate your patients!